I'm here ... but I'm not
Aug. 25th, 2003 09:48 pmWell, obviously I'm online since I'm blogging tonight - but in a way, I'm not here, since I'm only on to kill time while baking a cake for work - then getting offline to review some shit I brought home from the office, so I can call clients tomorrow with answers to their questions.
I don't think I was the only one experiencing a crap-tastic Monday - for me, it was jerk-off clients and people wanting everything NOW. Now, I knew that when I got into insurance, I was going into a field where occasionally you'd run into someone that would tend to be misogynistic - intentionally or unintentionally. Whether its the client that asks to "speak with a man" or half-expects to get "the man in charge" when they ask to speak with a supervisor - it happens.
What kills me, though, is when I talk to people that act like I'm inconveniencing them - or take on a sarcastic tone, in an attempt to be a condescending fuck. (Oh the temptation to just haul off and slap them into next week is there....) And today, I got that sort of person: Mr. X called and left a very curt message on my voice mail - "This is Mr. X, call me at 555-1212". When I get the message and call him back, the receptionist is very abrupt with me. Mr. X has a "yeah, what?" tone in his voice as I tell him my name, and that I'm returning his call. Then, he asks about who handles his account. I tell him, and mention that since she's on vacation, I'm handling the account this week. "Big deal" he says, as though he wants to come across as being blasé or something. When I find out his reason(s) for calling, I tell him that I can check into those matters and get back to him with the information. He, in turn, asks that an agent call him back. In other words, a man. At this point, I had to bite my tongue and resist saying, "well, Mr. X, I *am* an agent. Just because I don't have the right plumbing doesn't mean that I'm any less of an agent." Still. I don't respond well to condescension and sarcasm as a thinly veiled attempt at playing Top Man. He's being called back tomorrow. By me. Even if I end up tempted to sneak in a silicone appendage - to choke the client with, of course. ;) (But wait, I'm not gonna defile my silicone in *that* way...)
So, yeah, if you hear of an insurance agent in Missouri that went completely off the deep end and started bitch-slapping rude clients ... that's probably me. There aren't enough Amaretto Sours in the world to mellow me out after a day of dealing with those assholes - and I refuse to make alcoholism a new hobby in response to dealing with them.
I don't think I was the only one experiencing a crap-tastic Monday - for me, it was jerk-off clients and people wanting everything NOW. Now, I knew that when I got into insurance, I was going into a field where occasionally you'd run into someone that would tend to be misogynistic - intentionally or unintentionally. Whether its the client that asks to "speak with a man" or half-expects to get "the man in charge" when they ask to speak with a supervisor - it happens.
What kills me, though, is when I talk to people that act like I'm inconveniencing them - or take on a sarcastic tone, in an attempt to be a condescending fuck. (Oh the temptation to just haul off and slap them into next week is there....) And today, I got that sort of person: Mr. X called and left a very curt message on my voice mail - "This is Mr. X, call me at 555-1212". When I get the message and call him back, the receptionist is very abrupt with me. Mr. X has a "yeah, what?" tone in his voice as I tell him my name, and that I'm returning his call. Then, he asks about who handles his account. I tell him, and mention that since she's on vacation, I'm handling the account this week. "Big deal" he says, as though he wants to come across as being blasé or something. When I find out his reason(s) for calling, I tell him that I can check into those matters and get back to him with the information. He, in turn, asks that an agent call him back. In other words, a man. At this point, I had to bite my tongue and resist saying, "well, Mr. X, I *am* an agent. Just because I don't have the right plumbing doesn't mean that I'm any less of an agent." Still. I don't respond well to condescension and sarcasm as a thinly veiled attempt at playing Top Man. He's being called back tomorrow. By me. Even if I end up tempted to sneak in a silicone appendage - to choke the client with, of course. ;) (But wait, I'm not gonna defile my silicone in *that* way...)
So, yeah, if you hear of an insurance agent in Missouri that went completely off the deep end and started bitch-slapping rude clients ... that's probably me. There aren't enough Amaretto Sours in the world to mellow me out after a day of dealing with those assholes - and I refuse to make alcoholism a new hobby in response to dealing with them.
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Date: 2003-08-25 08:45 pm (UTC)I know the feeling.. men suck! They don't like taking any kind of advise from a woman.. even when the woman is just a capable!
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Date: 2003-08-25 09:27 pm (UTC)no subject
Date: 2003-08-26 07:24 am (UTC)no subject
Date: 2003-08-26 10:22 am (UTC)That's why I decided that I'd go with jelly rubber instead. ;)